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Opening Hours: Mon-Fri (08:00 to 18:00) / Closed Weekends

Call us today: 07946 846779

Privacy Policy

Privacy Policy


At Phelps Flooring, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, www.phelpsflooring.com (“Site”). Please read this policy carefully to understand our practices regarding your personal information.


01. Information We Collect


We may collect the following types of information when you use our Site:


  • Personal Information: Name, email address, phone number, postal address, and any other information you provide when you contact us or sign up for our services.



  • Usage Data: Information about how you use our Site, such as your IP address, browser type, access times, pages viewed, and the site you visited before navigating to our Site.


  • Cookies: We use cookies to enhance your experience, collect information about your browsing behavior, and improve our Site.

02.  How We Use Your Information


We may use the information we collect for various purposes, including:


• To provide, operate, and maintain our Site.

• To improve, personalize, and expand our services.

• To communicate with you, including responding to your inquiries, sending newsletters, and providing updates.

• To monitor and analyze usage trends to enhance your experience on our Site.

• To protect the security and integrity of our Site and business.



03.  How We Share Your Information


We do not sell, trade, or rent your personal information to others. We may share your information with:


  • Service Providers: Third parties who perform services on our behalf, such as website hosting, data analysis, email delivery, and customer service.
  • Legal Compliance: If required by law or in response to legal requests, such as subpoenas, court orders, or government regulations.
  • Business Transfers: In the event of a merger, sale, or acquisition, your information may be transferred as part of that transaction.



04. Your Choices

 

You have the following rights regarding your personal information:


• Access: You can request a copy of the personal information we hold about you.

• Correction: You can request corrections to your personal information if it is inaccurate or incomplete.

• Deletion: You can request that we delete your personal information, subject to legal obligations.

• Opt-Out: You can opt-out of receiving marketing communications from us by following the unsubscribe instructions in our emails or contacting us directly.



05. Security


We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, please be aware that no method of transmission over the Internet or electronic storage is completely secure.


06. Children’s Privacy

 

Our Site is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.


07. Changes to This Privacy Policy

 

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We encourage you to review this page periodically for the latest information on our privacy practices.


08. Contact Us

 

If you have any questions or concerns about this Privacy Policy or our practices, please contact our marketing agency at:


Defined Marketing UK

Unit 6 Vantage Park, Goodwood Drive, Sparkford, BA22 7FQ

Email: hello@definedmarketing.co.uk


By using our Site, you consent to the terms of this Privacy Policy. Thank you for trusting Phelps Flooring with your information.

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